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Hero Widget not working since last update

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MichelleEdward
8 years ago · Last reply by Alex S 8 years ago

Hello,

I’ve successfully updated the plugins and everything works perfectly except the Hero Widget. :(

I have several premium licenses, however, am not sure how to get support through email, so I’m posting here. :)

Any help you can give would be greatly appreciated.

Thanks so much,
Michelle

Hero Widget is Missing from top of home page (under the header): http://itsmagneticmarketing.com

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  1. Alex S Staff 8 years, 9 months ago

    Hi Michelle,

    Very sorry for the delay.

    By the looks of it, it looks like you swapped out the hero widgets with SiteOrigin Image widgets. Do you have a page that’s still affected by this issue that I can take a look at?

    By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard (please refer to the support tab). Please reference this thread and include your SiteOrigin order key in the email.

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