Hi, this may be a bug report.
I’ve been working on a page and used Hero with a button in two places on the page. It’s been fine for days but today I noticed the styling on the button has been lost. When looking at the element inspector it seems that in both places the button has lost the ‘s’ at the beginning of the class code. I’ve never manually adjusted these, I’ve just let the program create them. I have been using the CSS tool recently on this page, but haven’t actually changed the class, so this has been introduced along the way somehow.
Here’s the page I noticed it on (work in progress) and the code is below:
If you need any more info, please let me know.
Version I’ve been on for while this happened was 2.5.12 until I updated today in the hope it might fix the problem.
WP Version 4.7.8
many thanks!
Didjeey
Hi Didjeey,
Unfortunately, I can’t seem to access your website. Is there something I specific I have to do to be able to access your website?
Can you try following our general WordPress plugin troubleshooting guide? From the sounds of things, this might fix your issue. Here’s a video on the process:
The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.
It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.
You can read more about this sort of issue on the WordPress codex.
Next, you can try running a plugin conflict text. You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.