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Hero Images Not Showing After Latest Update

Hey,

I recently updated either the siteorigin widgets bundle or the pagebuilder (can’t remember which), but after the update all my HERO widgets are not being diplayed on the site any more.

They are still present when editing the page but even when hitting preview changes the HERO images still are not showing,

PLEASE HELP

THANKS

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Replies

2
  1. Alex S Staff 8 years, 9 months ago

    Hi Malcolm,

    Please try clearing your page cache and browser cache to ensure your website (and/or browser) aren’t caching the old version of the Hero widget (ie. pre-update). For an explanation of this, please refer to the following video.

    If that doesn’t help, do you have a public URL where we can take a look at what’s going on?

  2. Malcolm At Midland Appliance 8 years, 9 months ago

    That seemed to do the trick thanks!

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