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Hero Image wont display

By grantmck118, 8 years ago. Last reply by Andrew Misplon, 8 years ago.

Hi there have added hero image widget to page. works fine in preview but wont work on my web site.

grantmckinnon.com

try to click “”test hero image with prebuilt page””

any ideas?

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  1. 8 years, 3 months ago Andrew Misplon
    Hi, I Work Here

    Hi Grant

    Thanks for reaching out.

    I can see the Hero widget in your page source but am not quite sure why it isn’t showing. Please, try a quick plugin conflict test.

    //

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    You can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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