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Hero Image Widget and Live Editor Not Working Properly

Hello SiteOrigin Support Team!

I’m a first-time user of Page Builder with Widgets Bundle, and unfortunately I’ve ran into an issue with the Hero Image widget and Live Editor. With the Hero Image Widget, I keep getting the spinning circle after reviewing my edits. My process so far has been: add the widget, add content, click “Done”, click “update” to save changes, review the page, and finally go back to the widget to make changes to which I’m greeted with the spinning wheel that doesn’t resolve the editing portion of the widget.

With the Live Editor, it appears WordFence is blocking it from being used. However, when I follow the prompts/instructions in other threads related to WordFence and whitelisting the parameters, I CANNOT get WF to show the page as blocked. This applies to this scenario and the above with the Hero Image Widget.

So far, I have attempted the WF workaround and refreshed: browser cache, website cache, and hosting cache, all to no avail.

Please assist at your earliest convenience so I can keep using Page Builder, as I’m really liking it’s setup and website structuring abilities.

Thanks!

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  1. 6 years, 11 months ago Alex S
    Hi, I Work Here

    Hi Krozwynd,

    It’s very likely that this is Wordfence causing both issues. So, to confirm, do you see nothing in your WordFence blocked log? What happens if you temporarily disable Wordfence? Does it work without issue?

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