This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

8 years ago · Last reply by Alex S 8 years ago

Hey Folks,

Are there any guidelines anyone can communicate regarding the hero image? Specifically, my challenge is that whenever I take a nice, high quality image the hero box somehow manipulates the image so it’s extremely poor quality (and appears to change dimensions). Does it need to take a certain size image? Is there a way to control the output? Any tips… this is the only element I can’t get working prior to posting and advertising my site.

Thanks,
Dave

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Alex S Staff 8 years, 2 months ago

    Hi Dave,

    Do you have a public URL where we can take a look at an example hero widget with issues? There are no image size requirements outside of ideally using an image similarity sized to the hero widget size (for example, if the hero widget is 1920×400, you should use an image that’s 5200×2100).

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread