Home>Support>Hero Header widget video doesn’t autoplay on mobile (Android)

Hero Header widget video doesn’t autoplay on mobile (Android)

Hi everyone — I’m using a Hero Header widget with a youtube video background on my homepage. The widget works beautifully on desktop, however on Android it does not autoplay, but instead just shows the fail-over background image.

You can see the issue here:

https://vanessapeters.com/
(be sure to scroll down past the homepage full-screen slider, or hit Continue, to see the Hero Header widget in question)

I don’t have an iOS device handy to test whether or not this works on iOS, but on Android chrome, there is no video, just the still image.

I’m testing with Pixel 2 & with a Huawei p8 lite.

TIA

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  1. 6 years, 1 month ago Rip Rowan

    Sorry, I posted the url to the homepage where the issue occurs, and it shows up as a broken popup on this page.

    The URL is vanessapeters dot com

    Thanks!

  2. 6 years, 23 days ago Alex S
    Hi, I Work Here

    Hi Rip,

    Unfortunately, this isn’t possible at this time without some custom coding. I’ve marked this thread as a feature request. We often look through these threads to get ideas for what to add in our future updates. Hopefully, we’ll be able to add this in a future update.

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