Home>Support>Help with our custom search after Theme update…

Help with our custom search after Theme update…

I updated the Vantage theme to the latest and now our search (InstantSearch+) no longer works. It is working on our dev site seen here where the theme is 2.2.3:

http://www.atlona.com/sandbox2/

But the production site is not working:

Atlona

The search box in the navbar in the Sandbox is what we want back in our production site. Can you help?

Mike

URL: http://atlona.com

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Hi Michael

    Search seems to be working the same for me on both sites. Are you still seeing a problem? If so, what about the search field isn’t working?

    Thanks

  2. 9 years, 1 month ago Michael Dodsworth

    Andrew,

    We’ve solved most of the issues but the “search” still fades out when the menu is clicked. I know we solved this in the past. Do you remember? I am trying to go back to older posts to see.

    Thanks

    Mike

  3. 9 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear you’ve made some progress.

    It sounds like the fix was perhaps made directly to theme files. A quick reminder that all theme files get overwritten during updates. If files are edited they ideally need to be edited from within a child theme.

    I don’t remember finding the problem for the search disappearing issue. I think it was something solved on your side. If you want to confirm you can find the list of threads here:

    https://siteorigin.com/thread/?user=13381

  4. 9 years, 1 month ago Michael Dodsworth

    We finally fixed the issue. We edited the .js as stated in one of the original threads.

    Thanks

    Mike

  5. 9 years, 1 month ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear you made progress.

    Remember that the JS file will be overwritten if you update the theme again.

    All the best :)

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More