Home>Support>Help with an error

Help with an error

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hi,

I would need some help to resolve an issue on my website with a javascript error:

ERROR: Uncaught TypeError: Cannot read property ‘mouse’ of undefined

What can I do that the javascript error does no occur anymore because it is affecting other important plugins on my site.

Thank you.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 4 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi, in the console where you’re viewing the error, if you hover over the file name on the right you should see the file path. That’ll let you identify if it’s your theme or a plugin.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More