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Help!! I can’t scroll down on mobile device

Resolved 4 replies premiumthemetheme-vantage
Little Blessing's Childcare Sandra
10 years ago · Last reply by Kate Wilson 9 years ago

I’m not sure how long this has been an issue, but when my website is on a smaller screen like a mobile I can not scroll down the page, I can’t even zoom out. I was wondering how this can be fixed and why this has occurred. Any and every bit of help is grateful.

Thanks in advance.

URL: http://www.littleblessingschildcare.co.uk

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Replies

4
  1. Greg Priday Staff 10 years, 10 months ago

    Hi Sandra

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  2. Little Blessing's Childcare Sandra 10 years, 10 months ago

    Thank you so much I have deactivated some and it appears the problem has been fixed.

  3. Andrew Misplon Staff 10 years, 10 months ago

    Hi :)

    Glad to hear you made progress. Thanks for keeping us updated.

    All the best.

  4. Kate Wilson 9 years, 9 months ago

    Hello,

    I deactivated everything except SiteOrigin and still can’t scroll on mobile.

    edtechteacher.org and edtechteacher.org/blog

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