Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
“Builder by SiteOrigin” is on three of my websites and currently is not working, when I say that you can see the words written originally on the front pages of the website. The back end is as if it is locked, I cannot access edit to change/add/delete any content whatsoever!
I have turned off all other plug ins. Still suck/will not work.
I have deleted “Builder by SiteOrigin” and re-installed it. Still does not work.
They have been like this for about three months and I hoped/thought the problem would go once you had updates it has not.
Please help.
Hi TIMWOOD,
If you aren’t using a SiteOrigin theme, you can try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Would it be possible for you to create a temporary admin account for us so we can log in and take a look?
This is a private message.