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Gravity Forms

Resolved 6 replies premiumthemetheme-vantage
11 years ago · Last reply by Andrew Misplon 11 years ago

My Gravity Forms form is not appearing. It uses conditional logic, whereas the other GF form without conditional logic is appearing just fine.

We had no issues in the previous version of Vantage.

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Replies

6
  1. Sean Nelson 11 years, 9 months ago

    Alternatively, is there a way to roll this back to the old version of Vantage? There seems to be many issues since then. We’d like to stay in the updated version.

  2. Sean Nelson 11 years, 9 months ago

    I’ve added the following custom CSS to Appearance– Custom CSS, which appears to have fixed the problem in CHROME ONLY.

    #gform_wrapper_1 {
    display: inline !important;
    }

    In Mozilla, the conditional logic fields do not appear.

  3. Andrew Misplon Staff 11 years, 9 months ago

    Hi Sean

    I’ll check this out now. On a side note here are some Gravity helper styles you can try under Appearance > Custom CSS that I’m using on two sites running Vantage – edit if required:

    /* Gravity Forms */
    .gform_wrapper form {
    max-width: 500px;
    margin-top: -12px;
    padding-left: 10px;
    }
    .gform_wrapper h3.gform_title {
    font-weight: normal;
    }
    .gform_wrapper ul li.gfield {
    margin-bottom: 15px;
    }
    .gform_wrapper .top_label input.medium {
    padding-right: 4px;
    font-size: 13px;
    padding-left: 4px;
    width: 80% !important;
    }
    .gform_wrapper select {
    font-size: 16px !important;
    }
    .gform_wrapper .top_label input.medium, .gform_wrapper .top_label select.medium {
    width: 90%;
    }
    .page-id-56 .gform_wrapper .top_label input.medium, .page-id-56 .gform_wrapper .top_label select.medium {
    width: 60%;
    }
    .gform_wrapper textarea.medium {
    font-size: 13px;
    padding-right: 4px;
    padding-left: 4px;
    width: 100% !important;
    }
    .gform_wrapper .gfield_description { padding-top: 0; }
    #gforms_confirmation_message {
    background-color: lightYellow;
    border: 1px solid #E6DB55;
    -moz-border-radius: 2px;
    -webkit-border-radius: 2px;
    border-radius: 2px;
    padding: 8px 12px;
    }
  4. Andrew Misplon Staff 11 years, 9 months ago

    Ok I remember this issue now.

    If you try inserting a form into a regular Visual Editor you’ll see there is no problem. The problem occurs when trying to insert forms with conditional logic via the widget in Page Builder. Well at least this is my finding.

    How I worked around this was to to insert a form into a regular Visual editor using the Add Form button, then click over to Text view and copy the shortcode. Then I inserted a Black Studio TinyMCE http://wordpress.org/plugins/black-studio-tinymce-widget/ (called Visual Editor widget once installed) and inserted the shortcode into the HTML tab of that widget.

  5. Sean Nelson 11 years, 9 months ago

    Hi Andrew,

    I might have solved this yesterday– there may be a plugin conflict (Updraft Plus Backup/Restore). I removed the page builder and inserted the shortcode into the visual editor as you instructed. Looks good now.

  6. Andrew Misplon Staff 11 years, 9 months ago

    Super, glad you resolved this. Thanks for reporting back.

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