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  1. Alex S Staff 7 years, 8 months ago

    Hi,

    I’ve had a look at your website and the map background appears temporarily for me and then disappears. I tried to record this after a few reload attempts but wasn’t able to record this exact issue. Instead, the map background would disappear upon zooming out or interacting with the map in general. The markers are always visible for me.

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. [email protected] 7 years, 8 months ago

    Hi Alex

    Thank you very much for your answer.

    As you have told me, I deactivated all the plugins – and this fixes the issue.
    It was a speed-optimizing-plugin, wich was responsible for the issue.

    Thank you very much

    Matthias

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