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Google drive Video embedded using iframe doesn’t work on iphone

Open 2 replies technicalthemetheme-vantage
farah.a
5 years ago · Last reply by Alex S 5 years ago

Hello,

I’ve embedded a video from Google Drive using an iframe (WordPress website with Vantage Theme). The video plays on Chrome browsers and Android phones but not on Safari or iPhones. I found a similar thread posted a couple of years ago but there is no follow up from the user as to whether the issue was resolved.

Thank you.

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Replies

2
  1. farah.a 5 years, 1 month ago

    I resolved the issue on Safari by 'going to Safari/Preferences/Privacy and unchecking Prevent cross-site tracking.' I found this suggestion on the
    Apple community forum.

    However, I can't resolve the issue for iPhones. Any help on this would be appreciated.

  2. Alex S Staff 5 years, 1 month ago

    Hi Farah,

    I recommend adding the video using the SiteOrigin Video Player widget (which supports externally hosted videos) rather than an iframe. Google can sometimes trigger a download rather than streaming the video and playing it inside of a media player will prevent that from happening. This should also resolve the issue you’re facing on your iPhone.

    Kind regards,
    Alex

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