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  1. Andrew Misplon Staff 9 years, 11 months ago

    Hi Dan

    Really sorry to hear about the crash.

    If you have access to your purchasing PayPal email address you can resend your order confirmation email to yourself using this form: https://siteorigin.com/orders/. The confirmation email includes your order number and instructions for manually updating should you wish to do so.

  2. Andrew Misplon Private Staff 9 years, 11 months ago

    This is a private message.

  3. Dan Newcomer 9 years, 11 months ago

    Thank you very much. I was just going through the settings and saw it was in an email.
    You folks are great.

  4. Andrew Misplon Staff 9 years, 11 months ago

    Super, really glad to hear you’re on your way to recovery. There are lots of automated backup options out there. A simple solution might be to use Duplicator plugin to create a complete backup from time to time: https://wordpress.org/plugins/duplicator/.

    Thanks for your support. If any further challenges arise, please, let us know.

    All the best :)

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