Hello use bought a premium license for vantage earlier this month. Website crashed hard with no backup. Is it possible to get the license replaced?
Getting a premium vantage licence to replace one that was lost
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Hi Dan
Really sorry to hear about the crash.
If you have access to your purchasing PayPal email address you can resend your order confirmation email to yourself using this form: https://siteorigin.com/orders/. The confirmation email includes your order number and instructions for manually updating should you wish to do so.
This is a private message.
Thank you very much. I was just going through the settings and saw it was in an email.
You folks are great.
Super, really glad to hear you’re on your way to recovery. There are lots of automated backup options out there. A simple solution might be to use Duplicator plugin to create a complete backup from time to time: https://wordpress.org/plugins/duplicator/.
Thanks for your support. If any further challenges arise, please, let us know.
All the best :)