Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hey,
I have done the ping.tool speed test and I have a file/image named navbg.gif that is completely corrupting my load speed. Yesterday the page of loading for 12s, of that navbg.gif took an fairly 10s. How do I find this image and get rid of it. It’s not anything I’ve put on the site myself, it is something built in to the theme. Anyone that knows???
Thanks in Advance!
Anders
Hi Anders
Would you mind following the link as provided by ping.tool speed test http://casinofakturabetalning.se/wp-content/images/navbg.gif
It can help you narrow down to where it is located.
Let me know the outcome
Hi Anders
Sorry, I’m unfortunately not seeing that file in our Vantage folder. The speed tool should provide the location of that file. The problem might also be that a plugin or file is requesting that image and it’s not there. Start with the speed testing tool and see if there is a url provided for that file.
Hi!
thanks for your quick replies.
Addo: I’ve tried that, but the link does not lead anywhere. The name of the file indicate to me that i could be the navigation background, but I don’t find the file there either.
Andrew: The Ping.Tool speed test provides a url to the file that does not exit. Is there any way you can test if it’s a plugin that creates the trouble? Except of course to deactivate them one by one.
Does the testing tool tell you where the image is being requested from. What file is requesting this image?
Andrew:
PingTool give me this URL: http://casinofakturabetalning.se/wp-content/images/navbg.gif
Thanks. That looks to be where the url is being fetched from, ideally we need to know what file is requesting that url.
You could try testing with all non-SiteOrigin plugins de-activated. Then re-test. That’ll let you know if any plugins are requesting the file.
How do you know which plugins are “non-SiteOrigin”, aren’t most plugin that??
Under Plugins you’ll see an author listed underneath each plugin name. You might have Page Builder and perhaps the Widgets Bundle from us, everything else should be de-activated at once for the test.
Hey, now I’ve tried to switch on and off all the plugins, but I can’t detect that file… Is there any way to search for it in the file directory somehow???
I switch theme to Twenty Twelve and the file was still there… at least what I could see in pingdom. But I’ve looked for it in when analysing other sites and I can’t detect it then… So I made a check on the plugins… and I don’t use any special plugins on this http://casinofakturabetalning.se page compared to the other…
I check a site that is not mine and I found that the navbg.gif file look like this in there theme element.style http://casinoexpert.se/wp-content/themes/tradingtheme/images/navbg.gif
Hey Anders. Your plugin Tablepress is requesting navbg.gif:
background:url('images/navbg.gif') repeat-x scroll 0 0 #04345D;The CSS path should ideally be absolute. The load time issue is most likely occurring because the file isn’t at that location. Please raise a ticket with the developer, hopefully they can attend.
Hey Andrew!
Thanks, I’ll talk with the guys at Tablepress, he is really good… Why does not the other sites care about the navbg.gif? I have table press on all my sites…
// Anders
Sorry I didn’t notice this earlier. I’m not sure why that file is being requested there. Sorry. Please let us know what the developer has to say. If we can help from our side, please let me know.
Hey Andrew! The issue have been solve. It was something in the custom css that I had put in to request that file (to be honest, I think I copied that part from another site css.) My last question. How did you find out it was Tablepress that need the file??? This way I might find it easier next time… =)
Thanks a lot for your help!
Hi Anders
Really glad to hear you made progress on this.
Hopefully I wasn’t wrong about this originating from TablePress. I used the Chrome Developer tool to inspect the stylesheets being loaded by your site.
https://developer.chrome.com/devtools