Home>Support>Functions missing in Vantage

Functions missing in Vantage

By Edwin van Berkel, 5 years ago. Last reply by Andrew Misplon, 5 years ago.

Hello all!

I’m trying to move my WordPress site from one server to another one because of price reasons.
The only problem with this is that I have a paid theme “Vantage” of SiteOrigin. But as soon as I manually upload Vantage 2.6 Premium into my new server I’m missing half of my functions in Customizer, like ‘Colors’ and ‘Background image’. The two I need for my website.
Since I’ve paid I’m getting pretty tired that I have to spend hours of replacing my whole WP files and databases to try and get it back, but like last time when I tried to replace it (And after hours and hours of messing around it did work) it again is a big pain.

Why aren’t all functions just showing up? What I have to do to get them back and why it just doesn’t work when reüploading?
And yes, I have put my Premium code into the ‘Premium’ tab. And no I do not want to put a backup-database into my new website because I WILL get a database connection error all the time I try that.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 5 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi Edwin

    Sorry to hear about the hassle.

    I’m not sure why this happening. You could reinstall the theme once the migration has completed. Switch to any other theme, delete Vantage and then reinstall the ZIP file from AppearanceThemesAdd NewUpload Theme. Here is the last version of Vantage Premium released:

    Private Snippet

    To view the above link, view this thread online and not via email.

    Alternatively, you could download the version of Vantage off WordPress.org by going to AppearanceThemesAdd New, use the search form top right to search for Vantage. The only two settings that aren’t in the free version now are Ajax Comments and Footer Attribution, those are now addons in SiteOrigin Premium.

  2. 5 years, 8 months ago Edwin van Berkel

    Thanks for your reply.

    Also thanks for the newest version, since I just had version 2.6. It seems it is working now. I had to change “Appearance > Theme Settings > Layout > Layout Bound.” to get the two options. ( Thread: missing ‘Colour’ and ‘Background Image’ in the theme customization menu )

    So it is working now and hope it will keep working ;D

  3. 5 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Super, glad all is back to normal now.

    If any further problems arise, please let us know.

    All the best :)

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More