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Full Width Row background issue

Resolved 14 replies pluginplugin-page-buildertechnical
joelnewcomer
9 years ago · Last reply by Andrew Misplon 9 years ago

I am excited about adding the SiteOrigin Page Builder to all our websites but I’ve run into an issue with the Full Width row feature. It doesn’t make the row full width until a visitor resizes the browser window. It’s like it isn’t triggering on page load for some reason. Any ideas? Thanks for your help!

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Replies

14
  1. Andrew Misplon Staff 9 years, 10 months ago

    Hi Joel

    Thanks for reaching out. Sorry we weren’t able to reply sooner. If you’re still working on this problem, please, see below.

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. joelnewcomer 9 years, 9 months ago

    Hi Andrew, thanks for looking into this…I really appreciate all the work you guys are doing on this product. My theme is built using Zurb Foundation and it has off-canvas navigation that I am wondering if it might be causing this. Here is a link to an example page showing the issue.

    Joel

  3. Andrew Misplon Staff 9 years, 9 months ago

    For sure :) Hopefully, we can get to the bottom of this quickly. Unfortunately, it doesn’t look your link was outputted in your last message. Please, send it again. If you’d like to keep your site private you can use the Private Reply checkbox bottom right.

  4. joelnewcomer 9 years, 9 months ago

    Oops! Here is the link: http://audit3.staging.wpengine.com/full-width-issue-demo/

  5. Andrew Misplon Staff 9 years, 9 months ago

    Thanks. Any change if you change the Full Width Container? SettingsPage BuilderLayoutFull Width Container, try:

    .container
  6. Andrew Misplon Staff 9 years, 9 months ago

    Is this a custom theme? If I can download it I could test further locally.

  7. joelnewcomer Private 9 years, 9 months ago

    This is a private message.

  8. Andrew Misplon Staff 9 years, 9 months ago

    Thanks for the update. Unfortunately, I’m running into a white screen issue locally. All plugins deactivated, no errors in the console, wp_debug is true and no PHP errors are displaying. Is it possible I’m missing a part of the build?

  9. joelnewcomer 9 years, 9 months ago

    Yes, it requires Advanced Custom Field Pro (premium – do you need me to send you a copy for testing purposes?) and WP Thumb (free – https://wordpress.org/plugins/wp-thumb/) Thanks!

  10. Andrew Misplon Staff 9 years, 9 months ago

    Thanks, ya, that’ll be great, please send :)

  11. joelnewcomer Private 9 years, 9 months ago

    This is a private message.

  12. Andrew Misplon Staff 9 years, 9 months ago

    Thanks :)

    I haven’t located the cause yet. What you could try is a CSS hotfix, please, give the following a go:

    .siteorigin-panels-stretch {
	margin: 0 -600rem;
	padding: 0 600rem;
	position: relative; 
}
  13. joelnewcomer 9 years, 9 months ago

    Great! Thanks for your help!

  14. Andrew Misplon Staff 9 years, 9 months ago

    For sure :)

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