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Full Width Problem Theme:Create on windows

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Hi,

Im using create theme and page builder widget and it works fine on my macbook.
but when I tried using another windows device the image etc. aren’t full width, it’s like padding from left and right around 15px.

Please help me

Thanks,
isa

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  1. 4 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Isa

    Thanks for reaching out.

    Do you have a public URL where we can take a look at what’s going on?

  2. 4 years, 11 months ago Isa Wirasomantri

    Hi Andrew,

    here’s our web link
    I’d like to upload the difference between mac vs windows of our website, but it seems I can’t

    Regards,
    Isa

  3. 4 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks. If you’d like to share screenshots you can use imgur.com or any cloud sharing site and send the link.

  4. 4 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    The Create smooth scroll functionality isn’t compatible with the WordPress 5.5 jQuery Migrate change so it’s causing an error. JavaScript errors interfere with other plugins using JavaScript, in this case, Page Builder. To temporarily resolve the issue you can install https://wordpress.org/plugins/enable-jquery-migrate-helper/.

  5. 4 years, 11 months ago Isa Wirasomantri

    Hi Andrew,

    it works!! but you said it will be temporarily, do you know until when this jquery could hold the main issue?

    Regards,
    Isa

  6. 4 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Isa

    Super, glad to hear you’re making progress. The author of the originating issue will need to resolve the problem. In this case, the Create smooth scroll functionality. Once jQuery Migrate Helper isn’t showing any warnings, you can remove the plugin.

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