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Full Width Problem Theme:Create on windows

Open 6 replies pluginplugin-page-buildertechnical
Isa Wirasomantri
5 years ago · Last reply by Andrew Misplon 5 years ago

Hi,

Im using create theme and page builder widget and it works fine on my macbook.
but when I tried using another windows device the image etc. aren’t full width, it’s like padding from left and right around 15px.

Please help me

Thanks,
isa

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Replies

6
  1. Andrew Misplon Staff 5 years, 6 months ago

    Hi Isa

    Thanks for reaching out.

    Do you have a public URL where we can take a look at what’s going on?

  2. Isa Wirasomantri 5 years, 6 months ago

    Hi Andrew,

    here’s our web link
    I’d like to upload the difference between mac vs windows of our website, but it seems I can’t

    Regards,
    Isa

  3. Andrew Misplon Staff 5 years, 6 months ago

    Thanks. If you’d like to share screenshots you can use imgur.com or any cloud sharing site and send the link.

  4. Andrew Misplon Staff 5 years, 6 months ago

    The Create smooth scroll functionality isn’t compatible with the WordPress 5.5 jQuery Migrate change so it’s causing an error. JavaScript errors interfere with other plugins using JavaScript, in this case, Page Builder. To temporarily resolve the issue you can install https://wordpress.org/plugins/enable-jquery-migrate-helper/.

  5. Isa Wirasomantri 5 years, 6 months ago

    Hi Andrew,

    it works!! but you said it will be temporarily, do you know until when this jquery could hold the main issue?

    Regards,
    Isa

  6. Andrew Misplon Staff 5 years, 6 months ago

    Hi Isa

    Super, glad to hear you’re making progress. The author of the originating issue will need to resolve the problem. In this case, the Create smooth scroll functionality. Once jQuery Migrate Helper isn’t showing any warnings, you can remove the plugin.

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