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Hello
I have a problem with the FT Slider – when I want to change the text on the slider – I cant because when I click to open and change – it just close again so I cant change it. What to do?
I have tried different browers but the same problem
Hi Susanne,
I would recommend getting in contact with the author of FT Slider to see if they’re able to replicate this issue.
Unfortunately, due to this being a third party widget we’re not really all that familiar with it so we’re only able to provide very basic support.
Can you try disabling all non-SiteOrigin plugins (leave whatever plugin that’s allowing for FT / ST Slider) and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.