Home>Support>Freezing up and super slow

Freezing up and super slow

By Pat Gould, 8 years ago. Last reply by Pat Gould, 8 years ago.

I’ve just installed Page Builder and watched the intro video. I started to create a new page and inserted an image. This took forever to complete, then the page just turns all gray and is frozen with no buttons active. I reloaded the page, couldn’t see the image I inserted but I thought I would work on my text so I created an element and put in my text. Again, when I hit “save”, the entire screen goes gray and freezes. Sometimes, my browser autosave works so at this point, I go and check the page and that text is there, no image. Have spent the past 10 minutes just getting a bit a text in, super slow to save it and it also didn’t save the page setup where I set it to only have one column in my theme since I don’t want the sidebar. My theme is “Mantra” by Cryout Creations. I’m using the latest version of Chrome on an iMac with 16gb Ram that has been very fast until I installed this plugin. Is it the theme? Is it the browser? I want to be able to create these simple pages, just one image and a few lines of text, in a few minutes, not 30 or so and having to do each tweak in a separate function while waiting for it to save and then go back in.

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  1. 8 years, 15 days ago Pat Gould

    I just tried to insert my image again and it previews but then turns gray and freezes and I can’t even click “save” or “publish”.

  2. 8 years, 14 days ago Andrew Misplon Hi, I Work Here

    Hi Pat

    Issues like this are often as a result of a plugin conflict. Please try temporarily de-activating all non-SiteOrigin plugins and re-testing. If the issue resolves then re-activate your plugins one at a time while checking the problem to find the conflicting plugin.

  3. 8 years, 13 days ago Greg Priday Hi, I Work Here

    I agree with Andrew, this does sound a lot like a plugin issue. The following guide might be of some help.


  4. 8 years, 8 days ago Pat Gould

    Thanks. I’ll try that.

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