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Free Version to Pro Version Bug

Resolved 7 replies premiumthemetheme-vantage
Ricardo Lourenço
11 years ago · Last reply by Ricardo Lourenço 11 years ago

Hi, i have tested free version, and all seems ok.
However when i upgrade in to Paid Version all CSS Homepage seems crazy.
Can you please take a look at http://ricalex.eu and give me some support please

thanks

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Replies

7
  1. Greg Priday Staff 11 years, 8 months ago

    Hi Ricardo

    That looks like an issue with Page Builder rendering. My first guess is that this is a plugin conflict issue. You could try disabling all non-SiteOrigin plugins and see if that solves the issue.

    Let me know if that does the trick for you.

  2. Ricardo Lourenço 11 years, 8 months ago

    Hi Greg,

    I have deactivate All Plugins. No success.
    I have activate Page Builder. No success.

    At this time all is deactivate, except Page Builder.

    Thanks for your help

  3. Ricardo Lourenço 11 years, 8 months ago

    If you want my admin details to take a look feel free to ask

  4. Greg Priday Staff 11 years, 8 months ago

    For security, I’ve removed your login details. Can you email them to [email protected] along with a link to this ticket.

    We’ll take a look first thing in the morning (it’s currently 1AM here).

  5. Ricardo Lourenço 11 years, 8 months ago

    No problem Greg. Here is also late.
    thanks.
    Ive send you an email with ‘ Paid Version issue’ subjet

    feel free ok, to enter and do what you need to.

  6. Ricardo Lourenço 11 years, 8 months ago

    thanks …

  7. Ricardo Lourenço 11 years, 8 months ago

    if you need FTP, or SSH only ask for details.
    ( We need a edit comments at jetpack rnrn )

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