I am having problems where when I try to edit a page on my WordPress site, I now see all my code as text. If I click on “PageBuilder” it asks if I want to transfer the contents to Page Builder. If I say yes, I have lost all the formatting – eg. Font and colour – on my page.
My theme is a child theme based on Beautiplus. I have very few plugins at this stage which Ive used on other sites with no issues.
Could there be issues with the compatibility of the recently updated WordPress and Page Builder / Site Origin widgets?
Is there anything I can do?
Formatting clears in Tabs and Accordion widgets when opening to edit
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Hi Renee,
I know you may be using the same plugins on this site as other sites, but a single setting could be causing you issues (it’s not always entire plugins) so it’s important to run a quick plugin conflict test to rule that out. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.