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Hi,
I have had this issue on both sites I have installed the page builder now when enabled the footer section and widgets are removed on every page, posts products etc. When I disable the plugin the footer area comes back. Is there any way to fix this please?
Regards,
James Isles
Hi James,
That’s very odd! This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Hi Alex,
I was going to update the thread today. I managed to work out the issue on on one of the themes for some reason the theme developer had put an ‘if’ statement in the theme to hide the footer on the home page really not sure why anyone would want that, removed it and it worked.
Thanks anyway.
James