This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

FocusVersion: 1.3.7 – not showing video

Resolved 8 replies generaltechnical
Started · Latest reply by kawzood

Hi there,
I have installed FocusVersion: 1.3.7 and now trying to show the videos on frontpage from my posts, but it odes not show the videos correctly and I have selected from what category they need to show it from.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

8
  1. Alex S Staff

    Hi Kawzood,

    Do you have a public URL where we can take a look at what’s going on?

  2. kawzood
  3. Alex S Staff

    Hi Kawzood,

    Thanks. Based on the markup I can’t see any issues. Would it be possible for you to create a temporary admin account for us so we can log in and take a look at your general settings?

  4. Alex S Private Staff

    This is a private message.

  5. WordPress Private

    This is a private message.

  6. kawzood

    I have made a user for you now, and thank you very much.

  7. Alex S Staff

    Hi Kawzood,

    Thanks. Okay, so the issue here is that you haven’t set a featured image for your videos. You’ll need to set that for the featured images to appear.

  8. kawzood

    Thank you very much Alex. It’s working now.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread