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I am trying to design a 3 feature display in one of the the home page widget sections of my Genesis Child Theme. The Features widget is acting funny and allowing me to complete the design. For example, if I try to access the “Font Design” section by clicking the “+” sign nothing happens – sort of stuck.
I am not sure if this is a bug in the widget or a problem interacting with the theme.
Hi Jbendiner,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If the above doesn’t help, you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.