Home>Support>Features Widget Container Icon Showing as Blank Box on Domain Name Alias

Features Widget Container Icon Showing as Blank Box on Domain Name Alias

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hello!
I am having trouble with the Features widget in the SiteOrigins widget bundle: the round .sow-icon-container elements are displaying as square boxes on our domain name alias at http://www.northeastern.edu/numa/. The main hosting domain for the website is http://nuweb9.neu.edu/numa/; everything looks normal there.

I am fairly new to working with WordPress sites, so I apologize if this isn’t the right place to ask this. From my research it seems like this may be a CDN issue. However, I was able to resolve a seemingly related issue where Font Awesome icons inside the Features widget were not showing up on the domain name alias; my solution was changing font-family: ‘sow-fontawesome’ to font-family: ‘fontawesome’ in ..wp-content/plugins/so-widgets-bundle/icons/fontawesome/style.css as in this thread. I was wondering if there is a similar fix for the container icons.

Thank you!

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 10 months ago Alex S
    Hi, I Work Here

    Hi Mariey,

    Sorry for the delay.

    This looks to be a CORS issue. You’ll need to whitelist the main domain on the CDN if you wish to see the icons as desired. This article will tell you how to do that (please note that it’s a tad complicated so you may need to get help from your administrator).

    I’m unsure why the solution referenced in the other thread worked – it shouldn’t have, so I can’t comment on that. :( Sorry mate.

    Semi-related: You also seem to have a Mixed Content issue with your Photon CDN usage. To resolve this please navigate to WP AdminSettingsGeneral and change your WordPress Address and Site Address URL protocals to https rather than http.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More