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Features Widget Broken…

I was using the features widget on my page. It was working great. I’m using the Vantage Theme. Suddenly it decides to delete one of the features. When I try to add the feature again it deletes it after updating the page.

I was using the features widget twice on the page. It then replaces the first feature widget with the second feature widget. Now there are two duplicate feature widgets on my page.

Deleting the widget and starting over doesn’t work. Why does the Features Widget suddenly and randomly break? This is the second time in two weeks.

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  1. 8 years, 5 months ago Alex S
    Hi, I Work Here

    Hi Julian,

    This is note a widespread error. This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    During each plugin activation could you please resave the features widget to try and “break it”.

  2. 8 years, 5 months ago Julian Keller

    Hey Alex,

    Thanks for getting back to me. The problem has been resolved. Although I’m not sure what “fixed” it.

    After about 10 minutes of clicking update, refreshing the page, and deleting/recreating the widget it all started to work with no problem again.

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