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7
  1. Alex S Staff 8 years, 9 months ago

    Hi Brett,

    Do you have a public URL where we can take a look at what’s going on?

  2. Brett Morrison 8 years, 9 months ago

    Hey Alex,

    Sure, here is the “work in progress homepage”. http://www.tuscifm.com/homepage-work-in-progress/

    There are supposed to be two 160×160 circular images as the icons, but only the pre-loaded graphic icons seem to be working.

  3. Brett Morrison 8 years, 9 months ago

    The feature section in question is under the “Meet the Team” section about halfway down the page.

  4. Alex S Staff 8 years, 9 months ago

    Hi Brettm

    This problem looks to be a caching issue. The first thing to check is server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.

    It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.

    You can read more about this sort of issue on the WordPress codex.

  5. Brett Morrison 8 years, 9 months ago

    I already had W3 Total Cache plugin installed, so I purged the cache for the page, then the site. That didn’t help. I also cleared my Chrome browser cache with no luck. :()

  6. Alex S Staff 8 years, 9 months ago

    Hi Brett,

    To clarify, what is your container size set too? If it’s set to 0 (or empty) try setting it to an amount higher than the icon – for example, 100. How does that look?

    If that doesn’t work, would it be possible for you to send me an export for this widget? To do this open up the page with the widget and click layout in the Page Builder toolbar. Then click import/export and then click download. Please upload the export to a 3rd party file hosting site such as teknik.io.

  7. Brett Morrison 8 years, 9 months ago

    BINGO!

    I had the container size set to 0. Guess I figured because I was using my own image icon, I didn’t need a container.

    Thanks so much Alex!

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