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Faulty SiteOrigin Layout Slider Widget

5 years ago · Last reply by Andrew Misplon 5 years ago

– Can’t click on Frames on Slider Frames or even when updated
– Nothing will display when updated
– I always start all over again since none of the function are working when it comes to editing
– Can’t edit well because of the unclickable functions

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Replies

3
  1. Andrew Misplon Staff 5 years, 1 month ago

    Hi Junas

    Thanks for reaching out.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. Junas Bangayan 5 years, 1 month ago

    Thank you sir!

  3. Andrew Misplon Staff 5 years, 1 month ago

    Sure, no problem. Hopefully, you’ve made progress.

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