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Fatal error help

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Anthony McNeil
11 years ago · Last reply by Greg Priday 11 years ago

What does this mean and how do I fix it?

Fatal error: Call to a member function create_css_builder() on a non-object in /home4/sweeper/public_html/mobeteam1.com/wp-content/themes/vantage/premium/inc/customizer.php on line 440

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  1. Greg Priday Staff 11 years, 6 months ago

    Hi Anthony

    From the looks of things, the copy of Vantage Premium you’re running might be corrupt. The first thing you’ll want to do is log into your servers FTP. Go to wp-content/themes/ and delete the folder called vantage.

    Next, download the Vantage Premium zip file we sent you. You can use this form if you need the zip file resent – https://siteorigin.com/orders/

    From there, reinstall Vantage using the ZIP file we sent.

    https://siteorigin.com/troubleshooting-theme-issues/fatal-errors/

    To be safe, disable all non SiteOrigin plugins before reinstalling Vantage, then reactivate them one by one after you’ve installed it. This will help you check if the fatal error was being caused by another plugin.

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