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3
  1. Greg Priday Staff 10 years, 15 days ago

    Hi Amit

    We’re working with a couple other people to try figure out what’s causing this error. As far as I know it’s a problem with the Layout Builder widget in particular. Do you happen to have a list of plugins that you have installed available?

  2. Greg Priday Staff 10 years, 15 days ago

    Hi Amit

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  3. Greg Priday Staff 10 years, 14 days ago

    Hi Amit

    We were able to fix this issue. It turns out it was related to a bug that only presented in a very old version of PHP. We’ll be releasing the 2.4.4 update some time tomorrow that’ll include the fix.

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