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Fatal Error: Can not Access wp-admin account…

Resolved 2 replies pluginplugin-page-buildertechnical
Alfer D. Inclan
9 years ago · Last reply by Alex S 9 years ago

Help me, I can not Access my wp-admin account after I install siteorigin plugins…

when I type my domain alferinclan.com/wp-admin it says:

Fatal error: Cannot redeclare tgmpa() (previously declared in /home4/m9c4n9g1/public_html/wp-content/plugins/siteorigin-installer-master/inc/class-tgm-plugin-activation.php:1927) in /home4/m9c4n9g1/public_html/wp-content/themes/emmet-lite/classes/theme/class-tgm-plugin-activation.php on line 1927

Can anyone help me please! :(

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Replies

2
  1. Alex S Staff 9 years, 7 months ago

    Hi Alfer,

    Very sorry for the delay!

    To resolve this issue you’ll need to FTP into your website and manually remove the SiteOrigin Installer. Then manually install our plugins (this issue will not happen in the main plugins). I know it’s not ideal but the alternative would be to temporarily change your theme. I’m going to log this as a bug so it can hopefully be fixed asap.

  2. Alex S Staff 9 years, 7 months ago

    Hi Alfer,

    Actually, I misread the error message. The issue here is your theme isn’t running the appropriate checks to ensure this doesn’t happen. I would recommend contacting your theme to see if they can fix this for future versions.

    Please note that you should still follow the above steps.

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