Fatal error after updating WordPress to 4.9.4 and Page Builder to 2.6.2

Open 1 reply plugin plugin-page-builder question

7 years ago · Last reply by Alex S 7 years ago

Hi!
After updating wordpress, the theme and plugins I receive the following fatal error from Page Builder : Fatal error: Uncaught Error: Class ‘SiteOrigin_Panels_Revisions’ not found in /home/laboutiqjm/www/wp-content/plugins/siteorigin-panels/siteorigin-panels.php:43 Stack trace: #0 /home/laboutiqjm/www/wp-content/plugins/siteorigin-panels/siteorigin-panels.php(79): SiteOrigin_Panels->__construct() #1 /home/laboutiqjm/www/wp-content/plugins/siteorigin-panels/siteorigin-panels.php(527): SiteOrigin_Panels::single() #2 /home/laboutiqjm/www/wp-admin/includes/plugin.php(1897): include(‘/home/laboutiqj…’) #3 /home/laboutiqjm/www/wp-admin/plugins.php(172): plugin_sandbox_scrape(‘siteorigin-pane…’) #4 {main} thrown in /home/laboutiqjm/www/wp-content/plugins/siteorigin-panels/siteorigin-panels.php on line 43

Would you have any idea on how to fix it?

Thanks in advance,

Gaëtan

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Replies

Alex S Staff 7 years, 11 months ago
Hi Gaëtan,
Unfortunately, this is a sign of an incomplete plugin install. To fix this issue you’ll need to remove the plugin and reinstall it. Please connect to your website via FTP and navigate to your WordPress directory, then go to wp-content/plugins and delete siteorigin-panels. If you need help with this, I would recommend getting in contact with your hosting provider.
Once deleted, please open your website and navigate to WP AdminPluginsAdd New. Search for and install Page Builder by SiteOrigin.

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