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Fatal error after theme updating in Vantage PremiumVersion : 2.5.4

Resolved 2 replies bug-reportthemetheme-vantage
didier.vialla
8 years ago · Last reply by didier.vialla 8 years ago

Hi,

My site wordpress does not work any more since I made your last update: how may I repair it?
Thank you very much for your answer.

Regards,
Didier

Fatal error: Call to undefined function siteorigin_setting() in /homepages/12/d606348422/htdocs/francerussieconvergences.org/wp-content/themes/vantage/index.php on line 22

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Replies

2
  1. Alex S Staff 8 years, 9 months ago

    Hi Didier,

    That’s very odd. This suggests that the update may not have been installed correctly. Can you please try reinstalling it? To do this you’ll need a download of the latest version, to do this please fill out this form and we’ll email you a download link. Then, please navigate to WP AdminAppearanceThemes and change to a non-Vantage theme, then delete Vantage. Click Add NewUpload Themeand upload/activate the newly downloaded version. Does the issue persist?

    By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard (please refer to the support tab). Please reference this thread and include your SiteOrigin order key in the email.

  2. didier.vialla 8 years, 9 months ago

    Thank you very much Alex, your solution worked immediately!
    That’s great !

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