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Failed to load plugin

By Victoria Richards, 4 years ago. Last reply by Andrew Misplon, 4 years ago.

I’m getting the following error message:

Failed to load plugin: so-premium-font-selector

This error is not letting any of the Site Origin plugins work.
SiteOrigin Page Builder doesn’t work and I can’t even get into Page Builder Settings.
When I click on SiteOrigin Premium Addons to try and deactivate the Web Font Selector, nothing happens.

Thanks for the help in advance!

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  1. 4 years, 18 days ago Andrew Misplon
    Hi, I Work Here

    Hi Victoria

    Thanks for reaching out.

    Kindly, email our premium support desk on [email protected] if you have any questions in the future. We can assist quicker.

    The error is most likely caused by a theme or plugin conflict, a JavaScript error on the page. Try to establish a working baseline. If you temporarily deactivate all non-SiteOrigin plugins, does the issue resolve?

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