Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
I logged into my WP editor and tried to edit a page, but the widgets won’t load and I get an error: “failed to authenticate to redis: ERR max number of clients reached”
I am unsure if this is an error from my web hosting provider or not, but I appear to have my theme functioning and other plugins are working, but the siteOrigin plugins are all missing. I see the error in the Live Page Builder, but the widgets aren’t appearing on my site either.
Hi Melanie,
This is an issue with your website / server, and sadly, it’s not something we can resolve. Please contact your hosting provider for further assistance.