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extended Url

Resolved 7 replies pluginplugin-page-builderquestion
rutheinstein
5 years ago · Last reply by Andrew Misplon 5 years ago

We’re using Page Builder and the URL has been including an extension after the slug, such as v=7516fd43adaa. This is visible on computers for which I have no SiteOrigin log-in, so I assume all our visitors are viewing the URL with this unwanted extension. How do I get rid of it? Thanks!

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7
  1. Andrew Misplon Staff 5 years, 5 months ago

    Hi Rutheinstein

    Thanks for reaching out.

    Do you have a public URL where we can take a look at what’s going on?

  2. rutheinstein 5 years, 5 months ago

    Thank you for responding! 

    https://www.nchsmn.org/research/genealogy-2/?v=7516fd43adaa

    I also don’t know know why genealogy has been altered with -2.

  3. Andrew Misplon Staff 5 years, 5 months ago

    Thanks for the link. It’s most likely another plugin that’s adding the query to the URL. Are you perhaps using WooCommerce? If so, here is a post on the setting that disables this behavior https://www.wpbeginner.com/wp-tutorials/how-to-remove-vxxxx-string-from-wordpress-urls/.

  4. rutheinstein 5 years, 5 months ago

    As a matter of fact, we are using Woo Commerce. Thank you for your suggestion; I appreciate your help.

  5. Andrew Misplon Staff 5 years, 5 months ago

    Does the article above help, was that the issue?

  6. rutheinstein 5 years, 5 months ago

    Yes! That must have been it, so thank you again for helping us address this issue.

  7. Andrew Misplon Staff 5 years, 5 months ago

    Glad to hear you’re making progress.

    If questions arise in the future, please, let us know :)

    All the best.

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