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Error updating SiteOrigin Ver.103

Open 1 reply pluginplugin-page-buildertechnical
lmanzanillo
9 years ago · Last reply by Andrew Misplon 9 years ago

Hello Everyone

Before going any further, I would like to thanks anyone willing to help me with this problem: I am getting this error when trying to update siteorigin ver 103 with the latest update available:

Update Failed: Could not create directory. siteorigin-premium/addons/plugin/contact-form-fields/fields

I am working on a localhost/website/ environment on with WAMP64 for Windows. Please, shine on me.

Regards,

LM

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  1. Andrew Misplon Staff 9 years, 4 months ago

    Hi LM

    Thanks for reaching out. Premium support has moved to email, for any future questions, please, email support ([email protected]) for a priority response.

    This is most likely a file permissions issue. Do you perhaps want to update manually using a ZIP file? If you email [email protected] we could send you the latest ZIP file.

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