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Error in jQuery.ajax while submitting a form:Internal Server Error – UserPro LogIn

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mr.ideally
11 years ago · Last reply by Andrew Misplon 11 years ago

Hello,
I need some assistance in determining if this is an issue with my vantage theme or userpro. I receive this message when I or my users sign into my website (Error in jQuery.ajax while submitting a form:Internal Server Error). When the message appears, I click “ok” and then am able to click any page or tab I like on the website and it shows me logged in… the only issue is, having my members scramble and freak out when they believe they cannot log into my website.
Please help.
Theme: Vantage Theme
Plugin: UserPro login

URL: http://vippennystockalerts.com/

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  1. Andrew Misplon Staff 11 years, 1 month ago

    Hi mr.ideally

    Sorry to hear about the hassle.

    My suggestion would be to, at some point, put the site into Maintenance Mode. WP Maintenance Mode is my preferred plugin. From there switch to another theme, a default theme like Twenty Fourteen. From there you’ll be able to isolate if the theme is causing the problem. If it isn’t you can try testing with any other plugins activated, if the problem resolves, re-activate your plugins one by one, each time checking the problem.

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