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Enquiry forms gives a fail message

Resolved 2 replies technicalthemetheme-vantage
Nahdi Gefariann
9 years ago · Last reply by Alex S 9 years ago

After someone fills an enquiry form in my website(wordpress) Premium Vantage Theme, they see this message:

“”There was an error trying to send your message. Please try again later.””

I still receive their request but they think their message is failed to send.
I really appreciate helping me with this problem.
Best Regards,
Mahdi

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Replies

2
  1. Alex S Staff 9 years, 9 months ago

    Hi Nahdi,

    Do you happen to have Yoast installed with the Social metadata enabled? That typically causes this odd issue. Actually, do you have the latest version of SiteOrigin Widgets Bundle? This issue should have actually been fixed in the latest version.

    By the way, as you’re a Vantage Premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on this page. Please reference this thread.

  2. Alex S Staff 9 years, 9 months ago

    Hi Nahdi,

    Being handled via premium support.

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