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Email problem with Contact Form 7

By SimonW, 9 years ago. Last reply by Andrew Misplon, 9 years ago.

Firstly a big thankyou to Vantage Premium, a brilliant theme which has enabled us to launch our new business quickly.
Problem: I use Contact Form 7 on our How To Book Page and have changed the email address. But now no messages are received despite displaying that the message has been sent.
I even started from fresh and created a new form but again no messages are receieved.
The email facility is vital for our business so an early response would be really appreciated.
Thanks
SimonW

URL: http://www.aragonactive.com/how-to-book/

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  1. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Hi SimonW

    Thanks for your support.

    I’d start by looking into the spam filtering of the email address you’re sending to. Perhaps change that to another address that’s linked to another email provider to test. You often have to setup filters to make sure contact form emails don’t land in spam. You can use the consistent words in the email subject for filter matching.

  2. 9 years, 8 months ago SimonW

    Thanks Andrew for the support. I went back to my provider and found the default setting was for a local mail exchanger, it has now been changed to remote and it works fine.
    Best wishes SimonW

  3. 9 years, 8 months ago Andrew Misplon
    Hi, I Work Here

    Awesome, glad you were able to resolve.

    All the best.

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