Hello Andrew,
Once again, congrats on a great theme.
I am opening a new thread because I can’t find a solution for a problem I am experiencing with notifications.
First off. Emails from the website generally work, I use contact form 7 and am receiving all the emails.
What is happening is that I setup the “discussion” options to email me any time someone makes a comment. Neither the admin, the commenter, or the author of the post receive any notifications.
There is an email we do receive, but it works oddly. When a user subscribes to the website or the post, the admin receives a notification as if it was the admin himself to have subscribed.
The user receives a notification as well. ALL these emails link to a …/wordpress link that does not exists.
I am using Jetpack for comments handling. I deactivated all spam filtering plugins and the problem remained. Currently Akismet is on, but I tried to unistall it and the problem was not resolved.
In summary, the current issue is:
1) no notifications of new messages (we have to check into the site dashboard all the time to figure out if someone is awaiting moderation)
2) subscription emails link to a wrong …/wordpress address and are sent to both the user and the admin as if the admin is the user (although the emails look different!)
I hope we can figure this out!
All the best!
The other Platt
Hi The other Platt
Thanks for reaching out.
I, unfortunately, don’t know what the issue off hand. As a possible quick fix I suggest trying:
https://wordpress.org/plugins/wpmandrill/
http://mandrill.com/
We use it here at SiteOrigin and I’ve used on many other projects. It’s a fantastic service from MailChimp that leverages the Amazon Simple Email Service. There are loads of advantages to using it. Give it a go and let us know how you come along.