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Edits are deleted

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indyfostercare
11 years ago · Last reply by Andrew Misplon 11 years ago

Beginning last week, I am not able to make edits to any of my pages. When I add text, images or links, they show up in the editor. But when I hit “update”, they disappear.

I have updated to the new PageBuilder, and am running WP 4.0

URL: http://e2a.7a7.myftpupload.com

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Replies

4
  1. Andrew Misplon Staff 11 years, 5 months ago

    Hi Dan

    Thanks for running Vantage.

    Sorry to here about this hassle. Please try temporarily de-activating all non-SiteOrigin plugins and see if the issue persists. If it resolves, re-activate your plugins one by one while checking the problem.

  2. indyfostercare 11 years, 5 months ago

    That doesn’t seem to resolve the problem completely…. I can now make edits and have them save, but am still having trouble with inserting hyperlinks and formatting the text in the editor tool.

    I can insert code for links/ text formatting into the Pagebuilder edit function, and it saves/works fine. But when I use the editor tool, the links/formatting disappear.

  3. indyfostercare 11 years, 5 months ago

    I don’t have any plugins active, and also cleared my browser cache.

  4. Andrew Misplon Staff 11 years, 5 months ago

    To confirm; it’s not possible to edit Page Builder content via the Visual or Text tabs. Page Builder content can only be edited from within Page Builder. To get a Visual Editor widget for use in Page Builder, first install: http://wordpress.org/plugins/black-studio-tinymce-widget/ and then insert the Visual Editor widget.

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