Hi,
This is one of the stranger things I’ve encountered.
I’m using the current version of WordPress, SiteOrigin PageBuilder and the PageBuilder Widget bundle. For the most part things work great (and they worked great on our development server). Now, however, after I include certain text and save, I get the spinning wheel if I go back to edit it. Only certain text.
Here is the text I’ve had issues with:
Rascal scooter
Nice treadmill
RCA and Sony 42″ FLAT SCREEN TVS
Samsung 32″ flat screen TV
Heat Surge electric fireplace
Electrolux Oxygen canister vacuum
Hoover Windtunnel vacuum Bissell and Kenmore carpet cleaner
Water cooler
Farberware convection/broil oven
Ninja Pro blenders
Crosley old style stereo record player with CD
Musical instruments including Artisan Steel lap guitar, Kay guitar and clarinet
Inland stain glass grinder
Aviation headset David Clark model H10-30 in original box
Records
Lot CD’s including Country
Amethyst and other crystals
Arnold, Nebraska advertising stoneware bail handle jar
Watt #62 Rooster pitcher
Slag glass small table lamp
Temp-Tations “Old World” bakeware
Sets silver plate flatware including Oneida “Queen Bess II”
Sets porcelain dinnerware including Nasco “Rose Ann”
Hamilton 17j men’s wrist watch
“Raimond” pewter coffee set
Axel Tornrose illustrations
Frank Gordon original watercolors
Virginia Artist limited edition prints including Carmen Sherbeck (artist proofs), Anita Bilkins, Dewey Sizemore, Marsha Heatwole, Page Huff Dillion, etc.
1891 Waynesboro, Virginia facsimile maps
Large collection limited edition prints including Bill Hurd, John Morton Barber, Rick Rush, etc.
1971 Aberdeen-Angus prints
1981 UVA Ralph Sampson poster
Wooden frames for Moss collector plates
Hamilton Beach food processor
Vintage Sunbeam mixer on stand
Vintage colored Pyrex
Fenton holiday green American Christmas Tree set with box
Books including C.E. May’s “Life Under 4 Flags”, 1930’s Raggedy Ann books by Gruelle, 1950’s yearbooks, etc.
Wild Fowl carving magazines
Nascar plaques, lamp, cars, etc.
Three tables modern dolls including GI Joe
Mt. Crawford, Virginia calendar plate
Mid-Century bar set including decanter
Two pieces Mid-Century German art pottery
Baltimore Pear pattern glass table set
Longaberger baskets
Tole table lamps
Christmas including Dept. 56, Clothtique Santas, etc.
35mm cameras with lenses
Plus more
I had this issue once before (also on the live site) and when I replaced the phrase ‘drop leaf table’ with drop-leaf table it worked. Now if I include the above, without the HTML, just the text. It works. If I replace the words ‘table’ with something else, it works.
Any help would be awesome! Thanks!
Hi Ricardo
Thanks for bringing this problem up, I’m logging a bug report as we speak, we’ll try resolve ASAP. For the moment I did notice the following, assuming the only widget you have on the page is the SiteOrigin Editor widget you can click the Switch to Editor button to move the content back to the regular Visual tab, it then displays, if you click on the Page Builder tab and move the content back into Page Builder it then, for some reason, works. No idea why.
We’ll try to resolve this as soon as possible. Apologies for the hassle.
Hi Ricardo
If you go to Plugins is there any chance you have the SiteOrigin Custom Post Type Builder installed?
Thanks so much Andrew.
Some additional info that may or may not help: when I changed CD to CD-player it worked. This shows up on our live server: asmallorange but not on the development server AWS (I don’t know what info is helpful or not)
Thanks. I tried changing all text to plain text, that didn’t help. I tried the Text widget vs the SO Editor, that didn’t help. Then, here at the office, Greg tested and he couldn’t replicate. For me, it was one of our beta plugins, SiteOrigin Custom Post Type Builder that was causing the conflict. Have you perhaps had the chance to do a plugin conflict test? That would involve deactivating all plugins except for Page Builder and then retesting the problem.
Andrew,
Since it’s seeming to happen on one server and not the other (what seems like all other themes constant) do you suggest anywhere to check? Maybe a server setting that would change how PageBuilder interacts?
No, but I do have https://metabox.io/ installed.
No luck with deactivating that plugin either.
Console:
load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,quicktags,plupload,editor&ver=4.4.2:5 POST http://www.greenvalleyauctions.com/wp-admin/admin-ajax.php?_panelsnonce=eb2c139df4 404 (Not Found)
Network:
http://www.greenvalleyauctions.com/wp-admin/admin-ajax.php?_panelsnonce=eb2c139df4
Thanks for the detail. We’re unsure but I do remember that recently we had one or two isolated problems of the nature you’ve reported from Console that were related to hosts and their security basically restricting certain scripts due to the amount of times they were being run, something to that effect. If possible, could you reach out to the hosts concerned and ask them about this 404 error?
Andrew Thanks so much! That sounds like it is a likely culprit. I’ll reach out to asmallorange and see what they say :-)
Sounds like a plan. Let me know how it goes. Thanks :)