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Editor not showing the Visual/Text Tabs

6 years ago · Last reply by Alex S 6 years ago

The visual and Text Tabs of my SiteOrigin Editor (or any editor) are not showing and the page is not updating.

I am using the Vantage Theme with SiteOrigin Page Builder, CSS & Widgets Bundle.
I have Black Studio TinyMCE Widget and TinyMCE Advanced running as well.

I have cleared the cache multiples times, Plus, all other plugins are deactivated. I have uninstalled and reinstalled the core WP files, the theme files and all the plugin files with no luck.

Does anyone know what is going on? Any help would be appreciated.

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Replies

10
  1. Alex S Staff 6 years, 11 months ago

    Hi Yvette,

    Open up the editor and then send me the contents of your browser console. Please refer to this guide on how to access your browser console.

  2. Yvette Cioran 6 years, 11 months ago

    load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1:8 JQMIGRATE: Migrate is installed, version 1.4.1
    mce-view.min.js:1 Uncaught SyntaxError: Invalid or unexpected token
    wp-tinymce.js:3 Uncaught SyntaxError: Invalid or unexpected token
    post.php?post=1120&action=edit:4247 Uncaught ReferenceError: tinymce is not defined
    at post.php?post=1120&action=edit:4247
    wp-langs-en.js?ver=4920-20181217-tadv-5.0.0:235 Uncaught ReferenceError: tinyMCE is not defined
    at wp-langs-en.js?ver=4920-20181217-tadv-5.0.0:235
    at wp-langs-en.js?ver=4920-20181217-tadv-5.0.0:519
    post.php?post=1120&action=edit:4316 Uncaught ReferenceError: tinymce is not defined
    at Object.load_ext (post.php?post=1120&action=edit:4316)
    at post.php?post=1120&action=edit:4322
    editor.min.js?ver=5.1:1 Uncaught TypeError: Cannot read property ‘translate’ of undefined
    at Object.b.editor.initialize (editor.min.js?ver=5.1:1)
    at t (tinymce-field.min.js?ver=1.15.3:1)
    at HTMLDivElement. (tinymce-field.min.js?ver=1.15.3:1)
    at HTMLDocument.dispatch (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at HTMLDocument.r.handle (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at Object.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at Object.a.event.trigger (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1:8)
    at HTMLDivElement. (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1:3)
    at Function.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1:2)
    at a.fn.init.each (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,wp-a11y,underscore,shortcode&load[]=,backbone,wp-util,wp-backbone,media-models,moxiejs,plupload,wp-plupload&ver=5.1:2)

  3. Yvette Cioran 6 years, 11 months ago

    Bunch of Errors.

  4. Alex S Staff 6 years, 11 months ago

    Hi Yvette,

    It appears the issue you’re facing is linked to a few core WordPress files having issues. To confirm, do you receive these errors when all SiteOrigin plugins are deactivated?

  5. Yvette Cioran 6 years, 11 months ago

    When everything is deactivated and I click on a page to edit I get a blank screen. To be clear, my page is still live (with no formatting) but on the edit screen, there is nothing. Wish I could send a screenshot.

    BTW. Thanks for your help!

  6. Yvette Cioran 6 years, 11 months ago

    My site is http://afe.ab.ca/

    I’d be happy to make a User for you to have a look.

  7. Alex S Staff 6 years, 11 months ago

    Hi Yvette,

    Thanks. I’ve run a few checks and I’ve identified the source of this issue.
    You have something called WiredMinds eMetrics tracking with Enterprise Edition adding code to your pages and assets. This code is incorrectly added to JavaScript files and that’s causing this issue. Based on my research of this tracking code, this code is likely being added by your hosting provider. Please reach out to your hosting provider for assistance with resolving and preventing this issue.

  8. Yvette Cioran 6 years, 11 months ago

    I will do this first thing on Monday morning. Thank you so very much!!!

    Yvette

    PS. I have a corgi too!

  9. Yvette Cioran 6 years, 11 months ago

    It worked. Thank you, Thank you so much!!!

  10. Alex S Staff 6 years, 11 months ago

    Hi Yvette,

    Great to hear that helped! :)
    Please be sure to post another thread if you have any other questions.

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