Hi
I wanted to edit the home page on my site. After upgrading to WP 5 and installing the classic editor plug in, I no longer can edit that page with page builder. In installed the classic editor for in Gutenberg, I could no longer find your page builder.
Mind that I bought your theme Melos Pro. Before upgrading it worked well. Now I’m stuck and the lay-out is totally different. All items are posted vertically instead in three columns. I bought the Pro theme just because of the great lay-out.
I work on Mac OS, 10.11.6 and in Chrome version 72.0.3626.28 (Officiële build).
Thank you for helping me with your theme and your plugin.
Karel
Hi Karel,
I’m sorry to hear you’re having issues with using SieOrigin Page Builder after updating to WordPress 5.0.
According to your markup, you appear to be using a fork (a version based on our code but neither developed or maintained by us) of our plugins. Can you please clarify what version of Page Builder by SiteOrigin you’re using? Ideally, please also mention the name of the plugin. You can find this by navigating to WP AdminPluginsInstalled Plugins.
Version 2.6.3
Page Builder by SiteOrigin (ThinkUpThemes compatible)
Okay, so be installing the plugin from this site, the problem should be solved?
It didn’t work … same result.
Removed the other plugin, installed the one from your site … It didn’t work … same result.
Hi Karel,
The version of SiteOrigin Page Builder you’re using is based on quite an old version of our plugin. This version, due to its age, doesn’t support WordPress 5.0. I would reach out to ThinkUpThemes for assistance with this issue.
That will resolve this issue but you may run into other issues. Unless ThinkUpThemes add their widgets using their theme rather than the SiteOrigin Page Builder fork, you will lose access to any ThinkUpThemes widgets. I would ask ThinkUpThemes as how they’re adding their widgets and if it’s safe (safe as in you will not access to any of our widgets) to change to the main version of SiteOrigin Page Builder.
Please note that we design our plugins with backwards compatibility in mind so you won’t run into issues with losing any content/settings for any of our widgets or general third-party widgets (anything not marked as ThinkUpThemes).
Hi Karel,
Please ensure you’ve also removed the SiteOrigin Widgets Bundle fork.
if you have, and you’re still experiencing this issue, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If that doesn’t help, you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.