Home>Support>Edit popup window not showing – edit-box-wrapper is display:none

Edit popup window not showing – edit-box-wrapper is display:none

By bughy, 2 years ago. Last reply by Andrew Misplon, 2 years ago.

Hi there,

I have the latest pagebuilder (2.14.1) & latest wordpress (5.8.1).
On every page I enter and trying to edit a block, on first click the scroll bar hides and nothing happens.
I look in console, no errors.
I look in inspector and on first click it adds this class to body tag:
.gdlr-disable-scroll {
overflow: hidden;
}
Then on second click it adds the HTML block , but is hidden, with this class:
.edit-box-wrapper {
position: fixed;
top: 0px;
left: 0px;
bottom: 0px;
right: 0px;
display: none;
z-index: 99;
}
I disabled all the plugins, same.
I remove the plugin and istall it again, same.
I have switched to default WordPress theme (Twenty Twenty), the Page Builder Options big block not showing, only the Custom fields
Nothing works – so i cant edit anypage, pupup screen is not showing

Please help me!

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  1. 2 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi, thanks for reaching out.

    Is the issue persisting with the following setup:

    * All plugins deactivated except for Page Builder.
    * Twenty Twenty activated.

    If the issue persists with the above setup, please, check if the problem persists on new as well as existing Page Builder pages.

    Thanks again.

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