Hi, I have a serious issue with the SiteOrigin PageBuilder. I’m not sure when it happened, the last time I updated everything, I believe.
Firstly, when I navigate to a page and go to Edit that page, it doesn’t open in the PageBuilder. It appears as plain text/HTML content. I see static content with s and s. Even if I click the editor to open it in the PageBuilder, it puts all content into a text item with the HTML of the posts that were there at the time it broke.
What this means is my dynamic posts lists are no longer dynamic. New posts are not being displayed, and expired posts aren’t being removed. This is a serious issue for the website. Post changes are not being reflected on my pages.
It looks like I’m in the position now where I have to remake all of my PageBuilder pages. Even then, I don’t think that will do me any good, because when I edit it, it opens in plain text/HTML again even when I remake it. What happened? Have you heard of this issue before?
Thank you for your assistance.
Hi Rick,
This sounds like an admin issue rather than a frontend issue. Are you sure new posts aren’t being output?
Regardless, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
If that doesn’t help, Cloudflare’s Rocket Loader is causing issues for certain people. Are you using Cloudflare / Rocket Loader? If so, please exclude WP Admin from Cloudflare. The linked article title isn’t directly related to this error, but the provided instructions in the article will tell you how to disable Cloudflare in the WP Admin directory.