Drop down menu no longer working

20 days ago · Last reply by Andrew Misplon 19 days ago

One topic of my menu uses drop down 8 topics. Today I recognized that the drop down function doesn’t work any more. The drop down sign is being shown both on a computer screen as well as on mobile. Neither works.

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Replies

5
  1. Andrew Misplon Staff 19 days, 17 hours ago

    Hi, thanks for posting your question.

    If your theme’s main menu is in question, is your theme SiteOrigin authored? I’m not quite sure of the SiteOrigin connection to the issue.

  2. AE 19 days, 15 hours ago

    My theme used is Weaver Xtreme+, which hasn’t been changed for quite a while. In the (main) menu structure every topic states “SiteOrigin Page Builder”. So my best guess was that the recent change for “”row and widget menue”” might have had an impact.

  3. Andrew Misplon Staff 19 days, 15 hours ago

    Thanks for the update. The theme’s dropdown is usually controlled by the theme’s CSS or a combination of the theme’s CSS and Javascript. Does the issue persist if you temporarily deactivate SiteOrigin Page Builder?

  4. AE 19 days, 6 hours ago

    I temporarily deactivated SiteOrigin Page Builder and the issue remained.

    To have at least an interim solution for website visitors I deleted the dropdown topics and included them into the page that opens.

  5. Andrew Misplon Staff 19 days, 5 hours ago

    Thanks for the update and testing results. If the issue persists with Page Builder or all SiteOrigin plugins temporarily deactivated then it’s unlikely SiteOrigin is the cause. If the drop-down is the theme’s, the main menu, then it might best to reach out to the theme authors for a hand.

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